Contact
Got a question for us? An issue with your purchase? For inquiries, please contact us at sales@nutriwear.eu
Delivery
Delivery
When you place an order, we will process it in within 4 working days. Our products will be posted by the Finnish postal service (Itella) within 7 working days from the date of purchase.
Estimated delivery times:
Finland: up to 9 days
EU countries: up to 12 days
non-EU countries: up to 21 days
Delivery charges will be added to the the product price. We also introduce special promotions from time to time for a free delivery.
Delivery charges, Finland
Delivery to the nearest post office (Itella Priority) – Delivery charges are calculated at check out. A purchase of 4 or more shirts entitles to a free delivery.
Delivery charges for purchases from outside Finland
EU countries (Itella Priority) – Delivery charges are calculated at check out. A purchase of 4 or more shirts entitles to a free delivery.
Non-EU countries (Itella Economy) – Delivery charges are calculated at check out. A purchase of 4 or more shirts entitles to a free delivery.
Nutriwear is not liable for delays in performing or failure to perform this Agreement or any obligations hereunder, which are directly attributable to causes beyond its reasonable control (force majeur)
Return/Exchange
Returns and exchanges
All our products are produced to the highest of standards. However, in case you are not satisfied with your purchase or you have received a faulty product, you can return items for exchange or full refund provided they are returned within 14 days of receiving the goods.
Please note that items must be returned in their original packaging and in re-saleable condition. Items must be unused. If you do not return unwanted items within 14 days of receiving the goods, we reserve the right to refuse your return.
Finland
You may return your purchase free of charge.
Other countries
Please make sure that your purchase is returned in sufficient packaging and with the postage fee paid. We will not accept returns from abroad with unpaid postage. Please, provide us with the amount paid for postage and we will cover the cost. Money will be refunded to you together with the refund for the purchase. This only applies to faulty goods.
To return an item:
Pack the item carefully to its original packaging.
Write a note containing the following information and place the note into the package:
- Your name
- address and email
- reason for returning the item, so we can improve our products in the future
- details of your original payment method
Close the package and use our address for returns and exchanges:
CT Visual Design
Vanha Yrttimaantie 22 M 56
00730 Helsinki
Finland
We will process returns as soon as possible after receiving the goods. Please, allow up to 28 days for your money to be refunded.
You may also notify us about your return or exhange by email: sales@nutriwear.eu
Wholesale
If you are interested in becoming a wholesaler with Nutriwear , please click on the link and send us the required information sales@nutriwear.eu. Please include your store name, location, and contact info.